How To Pay
BANK BCA
- Make sure the nominal to paid is correct already (SUBTOTAL + UNIQUE CODE)
- Make sure to fill out the payment confirmation form for a maximum of 1 × 24 hours
- You only need to do one payment confirmation
About Payment Confirmation
Payment confirmation is only required if you make a payment using Bank BCA. Click this link to do the confirmation.
About Shipping
- We ship via Expedisi JNE & J&T
- It’s important to make sure the email you input when ordering is correct.
- We will send the receipt/tracking number the day (D+1) after the item is successfully shipped. If you’re not getting the number in your inbox, please check the spam/promotions email tab.
- We ship every day except Sundays and public holidays.
- If you place an order the day before our off day after 13.30 WIB, we will ship it on the next working day.
- To track your order, please input your tracking number at :
https://jet.co.id/ (J&T)
https://www.jne.co.id/id/tracking/trace (JNE)
Return & Refund Policy
- Mandatory to include a photo of the purchase receipt.
- The hangtag and label must be intact and not detached.
- Include the email address, complete address, and phone number in the package completely to avoid misdelivery and other issues.
- The customer must return the package and send it to the courier within a maximum of 3 days after receiving the item.
- The customer is responsible for the return shipping costs if the error is on the customer's part; conversely, if the error is on our part, the shipping costs will be fully borne by us.
ATTENTION !!!
We reserve the right to refuse the return process if it does not meet the above requirements.
Further questions
Got further questions? Kindly reach us through Whatsapp
Feel free to ask!
OPERATIONAL HOURS:
Monday—Saturday: 09.00—17.00 WIB
Sunday: OFF